General

General

• What is the 7 Sec Ritual Morning?
• Can the capsules be open to take? I can’t swallow capsules..
• Does it change the color of your urine?
• Would I still take probiotic while taking EMMA?
• How many capsule allowed per day?
• I have leaky gut and intolerance to gluten and yeast.

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Orders

• Can I modify the products in my order after it has been placed?
• When will I receive my order?
• How can I track the status of my order?
• How can I change or correct the delivery address for my order?
• How do I cancel my order?
• I did not receive an order confirmation after placing my order.

Delivery

• How much is the shipping?
• What can I do if my package is returned to sender?
• My package has not arrived, what now?
• What are the shipping times?
• The tracking update says delivered, but I did not receive it.

Returns and Refunds

• My order is not in the list of orders I can return. What should I do?
• Can I return two orders in one package?
• For how long do I have the right to return my order?
• The product I received is damaged or faulty. What can I do?
• I have received the wrong product. What can I do?
• Can I exchange an item?

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Payments

• Where do I find my invoice?
• What payment methods do you offer?
• What if the order fails or did not go through?
• What if the order fails or did not go through?